shipping policy

Where do you ship?
Shipping is only available for Canada and United States.

How much does shipping cost?
We always offer $2.99 standard shipping on orders of $65 or more, before taxes. A $11,99 flat shipping fee will be applied on all other orders.

How long will it take to receive my order?
It usually takes 1-3 business days for our team to prepare your online orders. Once your order is prepared, the shipping delay depends on the delivery service chosen at checkout.

Standard Shipping – 1 to 6 business days
Express Shipping – 1 to 2 business days

Due to Covid-19, shipping delays may be longer than expected. There will be no refund for late deliveries until shipping carriers resume their normal operations.

I made a mistake in my shipping address. What can I do?
Please contact us by email and we will be happy to help. Anything returned to La Marcotterie due to an incorrect address will result in new shipping charges. These additional charges will be the responsibility of the buyer. There will be no shipping refunds on missing packages due to an incorrect address.